Shipping policy

Shipping Policy – A2Z Candles

At A2Z Candles, we carefully prepare and package every order to ensure your candles arrive safely and beautifully.

All orders are processed within 7-8 business days.

Orders are not shipped or delivered on weekends or holidays.

During high-volume periods, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.

Estimated delivery time:

Please note that delivery times are estimates and may vary depending on your location, shipping carrier delays, weather conditions, or holidays.

Shipping costs are calculated at checkout based on your location and order size.

We may occasionally offer free shipping promotions on selected orders or during special campaigns.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Please make sure your shipping address is correct before placing your order.

A2Z Candles is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery at:

Email: a2z4u96@gmail.com

Please include your order number and photos of the damaged package or products.

If you have any questions about shipping or your order, feel free to contact us anytime.

Thank you for choosing A2Z Candles.